Ticketing & Admin Assistant
Moose Jaw Centre for Arts & Culture, Moose Jaw
Deadline: October 25, 2024 - November 08, 2024
Moose Jaw Centre for Arts & Culture (Home of the Mae Wilson Theatre)
217 Main Street North
Moose Jaw, SK S6H 0W1
Job Title: Ticketing & Admin Assistant
Job Description: We are looking for a detail-oriented Ticketing & Admin Assistant to manage ticket sales, general office tasks, and maintain our online presence. This role is ideal for someone skilled in customer service, organization, and digital engagement.
Key Responsibilities:
• Box Office Operations: Oversee ticket sales and assist customers in-person and online. Process payments, maintain ticketing software, and provide a friendly patron experience.
• Point of Sale Management: Oversee POS system for ticket sales, process payments, and maintain accurate records.
• Administrative Support: Perform data entry, filing, schedule tracking, and phone management.
• Social Media & Digital Presence: Update social media and engage with online inquiries.
• Customer Engagement: Provide exceptional service to customers and respond to inquiries professionally and promptly.
• Event Support: Coordinate with event staff to ensure smooth operations during shows and events, including ticket distribution and problem resolution.
Qualifications:
• Experience in customer service, POS management, and office administration.
• Strong organizational skills and attention to detail.
• Basic social media and content creation skills.
• Proficiency with MS Office Suite; experience with ticketing software is a plus.
• Excellent communication skills and a team-focused attitude.
Schedule & Benefits: This role will require flexibility and will include evening and weekend shifts. We offer a competitive salary, growth opportunities, and health and dental in a collaborative team environment. Shifts will generally be Tuesday to Saturday, 35 hours/week. Salary will start at $33,000 and will have a 6 month probation period.
Deadline to apply: Friday November 8th
Start Date: as early as November 19th
If you're excited about supporting the arts, providing excellent service, and working in a fun environment, we'd love to hear from you!
Please submit resume and cover letter to:
Sarah Simison, Executive Director
director@moosejawculture.ca
217 Main Street North
Moose Jaw, SK S6H 0W1
Job Title: Ticketing & Admin Assistant
Job Description: We are looking for a detail-oriented Ticketing & Admin Assistant to manage ticket sales, general office tasks, and maintain our online presence. This role is ideal for someone skilled in customer service, organization, and digital engagement.
Key Responsibilities:
• Box Office Operations: Oversee ticket sales and assist customers in-person and online. Process payments, maintain ticketing software, and provide a friendly patron experience.
• Point of Sale Management: Oversee POS system for ticket sales, process payments, and maintain accurate records.
• Administrative Support: Perform data entry, filing, schedule tracking, and phone management.
• Social Media & Digital Presence: Update social media and engage with online inquiries.
• Customer Engagement: Provide exceptional service to customers and respond to inquiries professionally and promptly.
• Event Support: Coordinate with event staff to ensure smooth operations during shows and events, including ticket distribution and problem resolution.
Qualifications:
• Experience in customer service, POS management, and office administration.
• Strong organizational skills and attention to detail.
• Basic social media and content creation skills.
• Proficiency with MS Office Suite; experience with ticketing software is a plus.
• Excellent communication skills and a team-focused attitude.
Schedule & Benefits: This role will require flexibility and will include evening and weekend shifts. We offer a competitive salary, growth opportunities, and health and dental in a collaborative team environment. Shifts will generally be Tuesday to Saturday, 35 hours/week. Salary will start at $33,000 and will have a 6 month probation period.
Deadline to apply: Friday November 8th
Start Date: as early as November 19th
If you're excited about supporting the arts, providing excellent service, and working in a fun environment, we'd love to hear from you!
Please submit resume and cover letter to:
Sarah Simison, Executive Director
director@moosejawculture.ca